At Richmond Center for Advanced Dentistry, we believe high-quality dental care should be clear, organized, and thoughtfully planned, including the financial details. Dr. Ali Byrd and our team take time to review treatment recommendations, explain costs in advance, and provide structured options so you can move forward confidently.
Before beginning any treatment, we discuss your personalized plan and associated fees to ensure transparency from the start.
What Is Required to Schedule Treatment?
To reserve your treatment time, we typically require a 50% deposit at the time of scheduling or on the day treatment begins. The remaining balance is arranged according to your customized financial agreement.
We understand that each patient’s situation is unique. When appropriate, we may work with individuals on tailored arrangements. Our goal is to provide clarity and flexibility while maintaining the high standard of care our practice is known for.
Payment Options
For your convenience, we accept multiple forms of payment:
Cash or Check
Patients who pay in full on the same day of service may receive a courtesy discount.
Credit Cards
We accept Visa, MasterCard, American Express, and Discover.
CareCredit
CareCredit offers flexible monthly financing for qualifying patients, allowing you to begin treatment without delay.
Cherry Payment Plans
Cherry provides extended payment options ranging from 3 to 60 months, including promotional 0% APR plans for eligible patients.
Our front office team is happy to help you review and apply for financing if needed.
How Does Dental Insurance Work at Your Office?
We work with most major dental insurance carriers and file claims as a courtesy to our patients. In many cases, we collect your estimated portion at the time of service and submit documentation for direct patient reimbursement.
Our team:
- Files insurance claims electronically
- Assists with follow-ups when necessary
- Provides clear estimates prior to treatment
If insurance processes differently than expected, we will promptly notify you of any remaining balance.
Do You Offer Options for Patients Without Insurance?
Yes. We offer an in-house wellness plan designed to make preventive care predictable and manageable for patients without traditional insurance.
With one annual fee, members receive routine exams, professional cleanings, preventive services, and a 15% savings on most additional treatments throughout the year.
This option provides flexibility without the limitations of traditional insurance policies.
Frequently Asked Questions
Understanding the financial side of dental care is just as important as understanding your treatment plan. Many patients in Richmond have similar questions about deposits, insurance reimbursements, and payment flexibility. Below are answers to some of the most common questions we receive.
1. Why is a deposit required before treatment?
A deposit helps reserve dedicated clinical time and allows our team to prepare materials and coordinate care in advance. Many dental procedures require significant planning and laboratory coordination, and the deposit ensures everything is ready for your appointment.
2. Can I start treatment if I don’t have the full balance available?
In many cases, yes. We offer financing options through third-party providers, and for certain situations we may discuss individualized arrangements. Our goal is to help you move forward responsibly while maintaining high-quality care.
3. Will you tell me the total cost before treatment begins?
Absolutely. We provide a detailed treatment estimate before scheduling major procedures. We believe patients should fully understand their investment before making decisions about their care.
4. What happens if my insurance pays less than expected?
Insurance estimates are based on the information provided by your carrier, but final payments are determined once claims are processed. If there is a difference, we will notify you and clearly explain any remaining balance.
5. Do you accept out-of-network insurance plans?
Yes. Even if we are not in-network with your specific carrier, we can still file claims on your behalf. Many patients choose to work with us and receive reimbursement directly from their insurance company.